Your First VisitMade Simple
We are excited to welcome you to our dental family! Here is everything you need to know to prepare for your first appointment with us.
20+
Years Serving Ottawa
What to Bring
Check off each item as you prepare for your visit
Photo ID
Valid government-issued identification (driver's license, passport, health card)
Insurance Card
Your dental insurance card with member ID and group number (if applicable)
Medication List
List of all current medications, vitamins, and supplements you are taking
Dental Records
Previous X-rays and dental records from your former dentist (if available)
Complete Forms Before Your Visit
Download and complete your patient forms at home to save time during check-in. Contact us to receive the forms by email.
Medical History
Your health information
Consent Forms
Treatment agreements
Insurance Info
Coverage details
Your First Appointment
Click each step to explore what happens during your visit
Plan Ahead
Your first appointment typically lasts 60-90 minutes. Please plan accordingly and arrive 15 minutes early to complete any remaining paperwork.
Take a Virtual Tour
Get familiar with our warm and welcoming space before your first visit
Office Policies
Understanding our policies helps ensure a smooth experience for all patients
Appointment Policy
- Please arrive 15 minutes early for your first visit
- 48-hour notice required for cancellations
- Late arrivals may need to be rescheduled
Payment Policy
- Payment is due at the time of service
- We accept cash, debit, Visa, MC, and AMEX
- Direct billing to most insurance companies
Insurance & CDCP
- We accept most major insurance providers
- CDCP (Canadian Dental Care Plan) accepted
- We will estimate your coverage before treatment
Payment Methods Accepted
We offer flexible payment options to make dental care accessible for everyone.
Why Choose Us
Discover what makes Ottawa South Dental the right choice for your family
20+
Years Experience
Patient-Centered Care
We take time to listen to your concerns and create personalized treatment plans.
7
Languages
Multilingual Team
We speak English, French, Spanish, Hindi, Punjabi, Farsi, and Arabic.
90%
Less Radiation
Modern Technology
Digital X-rays with 90% less radiation and advanced diagnostic tools.
100%
Coverage Support
CDCP Accepted
Proud to accept the Canadian Dental Care Plan for eligible patients.
Frequently Asked Questions
Find answers to common questions from new patients
Please bring a valid government-issued photo ID, your dental insurance card (if applicable), a list of current medications, and any relevant dental records or X-rays from your previous dentist. If you have completed our patient forms online, bring a copy; otherwise, please arrive 15 minutes early to fill them out.
Still have questions? We're happy to help.
Call us at (613) 733-1312Our Location
1729 Bank St, Ottawa, ON
Office Hours
Mon-Fri: 8am-5pm
Free Parking
Convenient on-site parking available
Ready to Get Started?
We are excited to meet you! Book your first appointment today and experience the warm, welcoming care that Ottawa South Dental is known for.
